The role of an Ombuds is to serve as a confidential, impartial, informal and neutral resource for faculty, staff physicians, postdoctoral fellows and staff with whom to voice concerns or seek guidance. The Ombuds Office is a safe place where such Medical College of Wisconsin individuals can come and talk in confidence about any workplace issue, problem or dispute. We assist people with interpersonal misunderstandings or disputes as well as those with concerns about administrative issues. We attempt to help individuals resolve their concerns equitably and, if possible, informally.
The Ombuds Office provides information on institutional policies and practices, assists in identifying and examining alternatives and solutions and identifies proper resources to help resolve situations. The Ombuds is a designated neutral and, as such, does not advocate for any individual or point of view. The Ombuds Office is independent of any central administrative structures and is responsible only to the President of the Medical College. The Ombuds Office does not conduct formal investigations, adjudicate, arbitrate, or serve as witnesses in any administrative or legal proceedings.
While the term “Ombudsman” may be more familiar, we have chosen to use the gender-neutral term “Ombuds” to reflect the Medical College of Wisconsin’s cultural sensitivity.