Ombuds Office

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Standards of Practice

The Medical College of Wisconsin Ombuds Office functions according to the International Ombudsman Association (IOA) Standards of Practice (PDF) and the core values of independence, impartiality/neutrality, confidentiality and informality.  

These Standards of Practice are based upon and derived from the ethical principles stated in the IOA Code of Ethics (PDF) and govern the way in which our office receives complaints, works to resolve issues and makes recommendations for the general improvement of the Medical College of Wisconsin.

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Page Updated 09/25/2013