See the Specimen Collection and Transport Guide and the Test Requisition Form (PDF).
To ensure the quality of test results, specimens are to arrive in the Advanced Genomics Laboratory (AGEN) within 3 days of collection. We recommend the use of Federal Express – First Priority Overnight.
Please contact the laboratory with courier name and tracking number prior to a weekend or holiday to assure optimal specimen handling.
The final laboratory report is furnished to the referring laboratory by interoffice delivery for ChartMaxx/Sunrise entry (Children’s Hospital of Wisconsin client) or fax transmission (Non-Children’s Hospital of Wisconsin client). Providing an accurate fax number within the Institution Contact section on the Test Requisition Form is necessary for successful communication of final results.
Please contact the AGEN laboratory at (414) 955-2358 and ask for the laboratory director.
For the DDDA test, typical turnaround time is six (6) weeks. For the qPCR test, typical turnaround time is three (3) weeks.
If you wish to cancel a test, contact the AGEN Laboratory at (414) 955-2358. Once array testing has been initiated, the test cannot be cancelled. The test will be resulted and billed. If you contact the laboratory before the array has been initiated, only a DNA extraction charge will be billed, as samples are extracted immediately upon receipt.
In some instances this is possible. Please contact the AGEN Laboratory Director at (414) 955-2358.