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How do I access eBridge from outside the MCW campus?


To log into your eBridge account from outside the MCW Campus, go to the eBridge site at http://ebridge.mcw.edu and select the Login link from the upper right-hand corner. There are two possible scenarios:

If you are prompted to enter a username and password, use your MCW username and password:

  • Username: mcwcorp\username
    (NOTE: enter mcwcorp\ in front of your username. Make sure to use a \ backslash)
    Password: Your MCW Network Password

If you are prompted to enter a username, password, and domain dialog box, enter the following:

  • Username: username
    Password: Your MCW Network Password
    Domain: mcwcorp

Please contact the eBridge Help Desk if you need assistance. help-ebridge@mcw.edu or 414-955-4357

 

Troubleshooting


  • Ensure you meet the Browser Requirements
     

  • If you receive the error message “Internet Explorer cannot display the web page
    Edit the browser security settings:
    1. From your browser select Tools > Internet Options
    2. Click on the Security tab, then choose 'Custom Level'
    3. Scroll all the way down the list of options and check 'User authentication' setting
    4. When offsite: select 'Prompt for user name and password'
        When onsite: select 'Automatic logon with current user name and password'
     
  • Clear the cache
    Microsoft Internet Explorer
    1. From the toolbar at the top right section of your browser screen, select the following: Tools > Internet Options.
    2. From the center of the popup box, select ‘Delete’ in the Browsing history section.
    3. There are several options with check boxes. Select ‘Temporary Internet files’.
    4. After putting a check mark in that box, select ‘Delete’.
    5. That popup box closes and the original popup remains. Now select ‘OK’.
    6. Close Internet Explorer (clears cookies that are still in memory from your current browsing session)

    Mozilla Firefox
    Versions prior to 5.0

    1. From the toolbar at the top left section of your screen, select the following: Tools >  Options.
    2. Select the Advanced panel.
    3. Click on the Network tab.
    4. In the Offline Storage section, click Clear Now.
    5. Click OK to close the Options Window.

    Mozilla Firefox
    Versions 5.0 and later

    1. Go to the Firefox dropdown menu at the very upper left corner.
    2. Select Options > Options. (2 subsequent choices with the same name)
    3. Select the Advanced panel.
    4. Click on the Network tab.
    5. In the Offline Storage section, click Clear Now.
    6. Click OK to close the Options Window.

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Page Updated 05/02/2014