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Quality Improvement and Patient Safety

Geoff Lamb, MS
QuIPS Pathway Co-Director

Catherine (Cassie) Ferguson, MD
QuIPS Pathway Co-Director

Quality Improvement and Patient Safety (QuIPS) provides students with the core principles and skills necessary to understand and analyze the systems-based aspects of patient care, to actively engage in quality improvement work, and to enhance patient safety with the of achieving the best possible health outcomes for patients.

The Quality Improvement and Patient Safety Pathway offers three themes:

  • Learning to optimize systems of care and functions as a member of the healthcare teams
  • Principles of Safety and Medical Error
  • Development of Quality Improvement skills


  • Understand basic terminology of quality improvement and patient safety
  • Understand the basic concepts of systems as they apply to patient care.
  1. Understand the basic concepts of process mapping
  2. Define safety in systems and human factors science
  3. Understand the concept of medical error and the importance of systems versus individual accountability
  • Assess the gap between existing practices and best practices
  • Describe the importance of disclosure following adverse events
  • Describe the basic principles of quality improvement tools including rapid cycle change, six-sigma and lean
  • Participate in a quality improvement project
  • Organize and develop a written description of a quality improvement effort in a manner suitable for presentation
  • Participate in the management of an adverse event
  1. Perform a root cause analysis
  2. Demonstrate the importance of disclosure following adverse events
  • Evaluate successful and failed PI projects.

QuIPS Pathway Information

Additional Resources

Contact Us

Pathways staff are located in the Academic Affairs Office, Suite M3215.

General Inquiries

Pathways Team Lead
Physician Scientist

  Clinical & Translational Research
  Molecular & Cellular Research
Meaghan Hayes, MEd

Global Health,
Health Systems Management & Policy

Urban & Community Health
Hilary Chavez, MS

Clinician Educator,
Quality Improvement & Patient Safety

Jen Kraus