- I have established my profile and have applied for positions with the Medical College of Wisconsin in the past. Why isn’t the system recognizing my user name or password?
The Medical College of Wisconsin has upgraded the online application system. Due to this change, effective December 21, 2011, you will need to create a new candidate profile. We apologize for any inconvenience this may cause you.
- What do I do if I forgot my password or user name?
Click on the link provided below the login section (“Forgot your user name?” “Forgot your password?”). Directions will be sent to your e-mail address regarding re-setting these items.
- How do I establish a profile or apply for a position if I don’t have access to a computer?
Please feel free to visit the Employment Office at the Medical College of Wisconsin. We have a computer that is available for the public to use to create a candidate profile and apply for positions online. The Employment Office is located at 8701 Watertown Plank Road on the 1st floor of the Medical Education Building. You may also go to any one of the area libraries or job centers for computer access.
- What if I need special assistance or an accommodation to apply online?
If you are interested in applying for employment with the Medical College of Wisconsin and need special assistance or an accommodation to apply online, please contact the Employment Office at 414-955-8245 with your needs or to schedule a time to come to the Employment Office for personal assistance. Please note that personal assistance will be scheduled as Employment Representatives are available.
- Do I need an e-mail address to apply?
Yes, you need an e-mail address to apply. If you do not have an e-mail address already, you may go to one of the following sites for a free account:
- I am applying for a position online and get a message “Conversion Error” what does this mean?
The Medical College of Wisconsin upgraded the online applicant tracking system on December 21, 2011. Our online system is compatible with the following operating systems:
Internet Explorer version 6,7, or 8 for Windows XP
Internet Explorer version 7 or 8 for Windows Vista
Internet Explorer version 8 for Windows 7
Firefox – Windows XP, Windows Vista, Windows 7 and Mac OS X 10.4 and later
Safari 4.x only on Mac OS X 10.4 and later
If you have an older version of Internet Explorer, you can upgrade Internet Explorer for free. If you continue to have technical difficulties please call the Employment Office at 414-955-8245 or you can stop by our office, where one of our staff members would be happy to assist you with the application process.
- Can I apply for more than one position?
Yes, you may apply to as many positions as you feel qualified for. To do so, access the Job Search page. You will then be able to search for additional positions. Once you hit “Apply Online” you will be prompted to log in to the system and apply.
- Is there a way I can keep track of my job submissions?
The system tracks those positions for which you have applied. On the Job Search page, click on the top tab called “My Jobpage”. You will see all completed submissions, and will have the opportunity to view individual submissions, to edit a submission, or to withdraw yourself from consideration for a particular position. Withdrawals are also tracked on this page.
- What is “parsing” a resume?
Parsing your resume means attaching it to your profile, where the system will extract, or parse, information, directly from your resume, to auto-populate various fields in your profile.
- I uploaded my resume, but the information that was parsed into my profile is not in the correct fields, or is incomplete. What do I do?
If your resume is highly stylized (borders, text boxes, etc.), there may be some difficulties in parsing. Try using a simple format for your resume. If you continue to have technical difficulties, please contact the Employment Office at 414-955-8245.
- What if I don’t have a resume?
You are able to manually enter your work history into the “Work Experience” section of your profile. Please list dates of employment and each position title, as well as the job duties, responsibilities and reason for leaving.
- Why won't my resume attach?
First, make sure that it is in the correct format – all resumes must be uploaded to one of the following formats:
You are able to attach multiple resumes to your profile. If you are continuing to have technical difficulties, please call the Employment Office at 414-955-8245.
- Do I have to submit a cover letter?
You are not required to submit a cover letter. If you choose to do so, you can save multiple cover letters as attachments in your profile.
- Can I attach more than one document to my application?
Yes, you can attach up to five (5) documents. You can make changes to any documents or add/delete attachments on your profile at any time by editing your profile.
- How do I make changes to my profile?
Login to the Job Search page using your user name and password. Follow the link at the top of the Basic Search page to “Update your profile.” You are able to make changes by using the Edit button in any section of your profile.
- What should I disclose for the criminal background questions?
According to the Wisconsin Caregiver Law, any employer that is identified as a caregiver institution must conduct background checks, so it is very important to disclose all information that you have in regards to charges you have incurred as well as those charges which may be pending. We ask that you list all crimes and offenses, to include civil forfeitures, misdemeanors, ordinance violations, or fines. You should also disclose any pending charges for any crimes or offenses to include civil forfeitures, misdemeanors, ordinance violations, or fines. Failure to disclose this information on your application will be considered falsification and will remove you from eligibility for employment.
- What type of references should I list on my application?
Please list three to five supervisory references. All references provided should be individuals who have previously supervised or managed you in a work environment. Please note that we are unable to accept friends, co-workers, family members and acquaintances as references.
- My computer is timing out and won't submit my application. What do I do?
You are able to create your profile in sections, saving at the end of each, so you don't need to worry that you'll lose a lot of information if your computer times out. Once your profile is complete, applying for a position can be done very quickly and at any time. If you continue to have problems submitting an application, please contact the Employment Office at 414-955-8245.
- I applied for some new positions but didn't get a confirmation e-mail. Did my application go through?
You may go to “My JobPage” in your profile. All of the positions that you applied for will be listed here, letting you know that the application did go through. If you applied for a position that is not listed, the application did not go through and you will want to go back and apply for that position again.
- I am having trouble updating my resume. Can I e-mail or fax it to you?
We are unable to accept resumes or applications by fax, mail, or e-mail. All applications and resumes must be submitted online. If you are having difficulty creating a profile or submitting an application, we would ask you to stop in our office, where one of our staff members would be happy to assist you with the application process.
- I have a new phone number or address. Can you update this for me?
You can make changes to your profile by logging onto the Job Search page with your user name and password. Once on your Job Search page, you can follow the link at the top of the page (“Update Your Profile”), which will take you to your profile. You can then edit any section of your profile to update or change information.
- Can I check my status for a position online?
Our system does not allow applicants to check their status online. Additionally, we politely request that you refrain from calling our office for status updates. Due to the high volume of applications we receive, we are unable to provide status updates.
Your JobPage will show you each position you have applied for and you may check our website to see which positions are still open. Top applicants for a position are typically contacted by phone within 1-2 weeks of applying to discuss the next steps in the process. If you are not contacted as a top applicant, you will be notified by e-mail once a decision has been made on your application, or when the position has closed.
- Can I be automatically notified of new positions that match my qualifications?
Yes, you can set preferences and be notified of new positions that become available that fit your preferences. Notification is sent by e-mail. To set up the notification system, edit the “Personal Information” section of your profile. At the bottom of the page, beneath the salary expectations and education level fields, you will see “Job Posting Notification.” Check the checkbox to activate this feature.
- How do I use “My Job Cart?”
If you see a position on the website that is of interest to you, but you are not able to submit an application at that time, or want to consider the position further before application, you can “Add to My Job Cart” through the link below each position. You can access your Job Cart by going to the link in the top right corner of the page. The number of items currently in your Job Cart will be indicated next to “My Job Cart”.
- Do you offer internships or required clinical practice for provider programs (RN, APN, PA)?
As an academic medical center, one of our primary focuses is education. We do offer internships and clinical rotations for students who are looking to complete that experience with the Medical College of Wisconsin. Previous programs in which we have accepted students for their internship or clinical rotations include; Physician Assistant, Nurse Practitioner, Registered Nurse, Medical Assistant, Human Resources, and Veterinary. If you are interested in pursuing an internship or clinical rotation, please contact Jamie Nelson at firstname.lastname@example.org to discuss the opportunity and the requirements you need to meet.
- Do you offer volunteer opportunities?
The Medical College of Wisconsin does offer some volunteer opportunities on a limited basis. Because of our status as a non-profit organization, we are only able to take on individuals whose volunteer experience meets certain criteria. Volunteer appointments are initiated by the individual departments within MCW. After you have made arrangements with a department, you will be required to submit a letter of support from your school or program stating why the experience is necessary, go through a background check, and fill out a volunteer application. The department will contact Human Resources to ensure all necessary paperwork has been received and for approval of the experience.