Human Resources

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Employment FAQs

 

How do I apply for a position if I don’t have access to a computer?

Please feel free to visit the Human Resources Department at the Medical College of Wisconsin to apply online. We are located at 8701 Watertown Plank Road on the 1st floor of the Medical Education Building and have one computer available in our office for public use.  You may also go to any one of the area libraries or job centers for computer access.

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Do I need to have an email address to apply?

Yes, you need an email address to apply.  If you do not have an email address already, you may go to one of the following sites for a free account:
•    Yahoo! Mail The best web-based email!
•    Hotmail SignIn

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What if I forgot my password?

When returning to our site, log in again using your email address and password.  If you should forget your password, you will have the option to click on the link provided next to the statement “If you do not remember your password click here.”  Your password will then be sent to your email address.

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Can I apply for more than one position?

Yes, you may apply to as many positions as you feel qualified for.  To do so, first log into the system and click “Add to My Jobs”. You will not have to complete our application each time you apply.  However, you may update it at any time.

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What do I do if I don’t have a resume?

You can enter your work history information into the “Work History” text box.  Please list dates of employment and each position title, as well as job duties and responsibilities.

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Why won’t my resume attach?

First, make sure that it is in the correct format-all resumes must be uploaded in one of the following formats:

  • DOC

  • PDF

  • TXT

Please note that the system does not support documents in the DOCX format at this time.

Additionally, our system only supports uploading one resume at this time.
If you are unable to upload your resume, you may type or copy and paste your work history information into the Work History text box provided on your application.

If you are continuing to have technical difficulties, please stop into our office where a member of the HR team can assist you in filling out our online application.

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Do I have to submit a cover letter?

Our application does not require a cover letter. We do not have a separate box to upload a cover letter at this time. If you wish to upload a cover letter it must be uploaded as one document with your resume. If you are unable to upload your cover letter, there is a text box provided for you to enter this information.

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Can I attach more than one document to my application?

Only one resume and one cover letter may be included in your application.  Please keep this in mind should you decide to tailor your cover letter to one specific position.  You can make changes to any documents on your application at any time by editing your profile.  (See the question “How do I make changes to my application?” listed above for details)

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What should I disclose for the criminal background question?

According to the Wisconsin Caregiver Law, any employer that is identified as a caregiver institution must conduct background checks, so it is very important to disclose all information that you have in regards to charges you have incurred as well as those charges which may be pending.  We ask that you list all crimes, and offenses to include civil forfeitures, misdemeanors, ordinance violations or fines. You should also disclose any pending charges for any crimes or offenses to include civil forfeitures, misdemeanors, ordinance violations, or fines.  Failure to disclose this information on your application will be considered falsification and will remove you from eligibility for employment.

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What type of references should I list on my application?

Please list three to five supervisory references. All references provided should be individuals who have previously supervised or managed you in a work environment. Please note that we are unable to accept friends, coworkers, family members and acquaintances as references.
 

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How do I choose multiple options (ie- when selecting salary ranges, computer skills, etc)?

You are able to choose multiple items in these drop-down menus by holding down the Ctrl (Control) key while you click on multiple selections.

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I am getting an error message saying ‘invalid date’-what should I do?

 

Please be sure to use the calendar icon when selecting the application date. The calendar icon is a blue box to the right of the date box.  The correct format for entering dates is as follows: mm/dd/yyyy (for example: 03/04/2009)

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My computer is timing out and won’t submit my application. What do I do?

Occasionally, we do experience technical difficulties. You may want to try to reapply again in a few hours. If you have tried again and still aren’t able to successfully submit your information we would recommend either trying from a different computer or coming into our office where we have a computer available to apply online.

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Do I need to fill out the extended application for each position I applied for?

No.  You only need to complete the extended application once.

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I applied for some new positions but didn’t get a confirmation email. Did they go through?

You may login at the bottom of the page under ‘Previous Applicants.’  This will bring you to a ‘Welcome Back’ screen. All of the positions that you applied for will be listed here. If you applied for a position that is not listed, the application did not go through and you will want to go back and apply for that position again.

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I am having trouble updating my resume-can I email or fax this to you?

We are unable to accept resumes or applications by fax, mail or email. All applications and resumes must be submitted online. If you are having difficulty submitting the application or resume, we would ask you to stop in to our office where one of our staff members would be happy to assist you with the application process.

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I updated my resume but I still see the old one. Did the new one go through?

You must click the “Submit” button at the bottom of the page to save any updates to your application.  After clicking “Submit” you will be able to view your updated resume.

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How do I make changes to my application?

You are able to log into your account at any time and make changes to your application.  To do so you will need to log in using your email address and password.  Once you have logged in click on “Edit Application” to update your application.
 

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I have a new phone number or address-can you update this for me?

You can make changes to your application by logging in to your candidate profile using your username and password. Once in your application, hit 'edit application’ to change any of the information. 

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When will I hear back from someone regarding the status of my application?

Departments will typically contact the top candidates for a position within 2 weeks to discuss the next steps in the process.  You will receive an email letting you know if you are no longer under consideration or when the position has closed.  

We politely request that you refrain from calling for status updates on your application.  Due to the high volume of applications we receive we are unable to provide status updates.

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Can I check my status for a position online?

Right now our system does not allow applicants to check their status online. Additionally, we politely request that you refrain from calling our office for status updates. Due to the high volume of applications we receive we are unable to provide status updates.

Your online application will show you each position you have applied for and you may check our website to see which positions are still open. Top applicants for a position are typically contacted by phone within 1-2 weeks of applying to discuss the next steps in the process. If you are not contacted as a top applicant, you will be notified by email once a decision has been made on your application or when the position has closed.

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How will I know when a position closes?

If you have applied for a position that has closed, you will receive an email notification.
Please check our website www.mcw.edu/careers for the most up-to-date listing of our open positions.

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© 2010 Medical College of Wisconsin
Page Updated 12/17/2009