MCW Libraries

Remote Access to Library Resources FAQ

What is the proxy login?
Who are authorized users?
How do I obtain remote access to Library resources?
I don’t know my MCWCORP email username and password.
Where do users log in?
Can I use VPN for proxy access?
I am an alumnus/alumna. Do I have access?
Can I pay to have remote access to the proxy server?
What do I do if I forget or have trouble with my password?

Q: What is the proxy login?
A: It is a way to allow authorized users to access restricted library resources from off-campus.

Q: Who are authorized users?
A: Patrons in the following groups:

• MCW faculty, staff, students, residents and post docs
• Volunteer Clinical Faculty who have been approved by the Office of Faculty Affairs
• Adjunct Faculty who have been approved by the Office of Faculty Affairs
• Emeritus Faculty who have been approved by the Office of Faculty Affairs
• Froedtert staff holding an ID from “Froedtert & Community Health“
• Dynacare Staff who have a Froedtert Hospital ID Badge with a red bar on the bottom of the badge and Dynacare printed on the badge
• Children's Hospital of Wisconsin staff with one of the following logos on their ID Badge
  • Children's Hospital of Wisconsin
  • Children's Hospital and Health System
  • Children's Research Institute
• Blood Research Institute staff who have been officially approved by MCW research faculty at the BRI
• Joint degree (MCW-MSOE, MCW-MARQ) students

Q: How do I obtain remote access to library resources?
A: Access to the proxy login depends on which patron user group you are in.

• MCW faculty, staff, students, residents and post docs use their existing MCW email (MCWCORP) username and password.
• Volunteer clinical faculty, adjunct faculty and emeritus faculty need to complete this online form to request an account. MCW Libraries will verify status with the Office of Faculty Affairs and the appropriate department prior to creating an account.
• Qualifying Froedtert, Dynacare and Children’s Hospital staff must make initial application in person with their badge at any one of the MCW Libraries.
• Blood Research Institute staff are designated for remote access by MCW research staff at the BRI. Contact Karen Hanus, Assistant Director, either in person at the Todd Wehr Library, by email at khanus@mcw.edu or at 414-955-8329.
• Joint degree students must contact Karen Hanus, Assistant Director, either in person at the Todd Wehr Library, by email at khanus@mcw.edu or at 414-955-8329

Q: I don’t know my MCWCORP (email) username and password.
A: Your MCW username and password is the same as your:

• Network login to the MCWCORP domain (collaborative services network)
• Outlook Web Access (owamail.mcw.edu)
• eBridge login credentials for MCW employees
• MCW’s Citrix applications (portal.mcw.edu)

Q: Where do users log in?
A: At https://login.proxy.lib.mcw.edu

Q: Can I use VPN for proxy access?
A: No. Close your VPN connection before using the library proxy server. Using both VPN and the proxy server at the same time will result in the inability to access most library resources from off-campus.

Q: I’m an alumnus/alumna. Do I have access?
A. In some cases, remote access accounts in the previous system remained active even after the individual left the Medical College. MCW Libraries may only create accounts in the current remote access system for authorized users.

Q: Can I pay to have remote access via the proxy server?
A. We are unable to accept any form of payment for proxy access.

Q: What do I do if I forget or have trouble with my password?
A: You can contact the Library Systems Help Desk at 414-955-4290 during business hours. Evenings and weekends, you can call the Circulation Desk at 414-955-8300. If you have questions about your MCW email password, contact MCW Information Services at 414-955-4357 or help@mcw.edu.