The mission of the Office of Student Affairs is to foster the development of student physicians. This is accomplished through a variety of activities and services including Student Support Services and Career Counseling.


Dr. Carol Ping TsaoAssociate Dean
Carol I Ping Tsao, MD, JD
(414) 955-8256/ (414) 955-4812 l ctsao@mcw.edu

The Associate Dean for Student Affairs is responsible for leadership and administration of all student affairs activities and also maintains responsibility for student discipline and accountability issues regarding academic standing, professional conduct, and implementation of student – related institutional policies.  Schedule changes, leaves–of–absence, transfers, withdrawals, and other matters pertaining to student status must be approved by the Associate Dean for Student Affairs. 


  • Accommodations
  • Academic Standing and Professionalism Committee
  • Bulletin Board Approvals 
  • Dean’s Letters
  • Electronic Residency Application Service (ERAS) Questions
  • Jury Excuse Letters


  • Leaves of Absence, Extended/5-year Curriculum
  • Match Day
  • Schedule Changes
  • SOAP Week
  • Student Awards
  • Various Important Forms Distribution

Dr. Sue HaldemannOffice of Student Support Services
Sue A. Haldemann, PhD
(414) 955-8361 | shaldema@mcw.edu

Student Support Services assists students with a variety of activities ranging from student organizations to social events to personal concerns.



  • Activity Transcripts
  • Advocacy                            
  • Alcohol Approval Forms
  • Children’s Halloween Festivities
  • Crisis Management
  • Orientation
  • Policy Issues
  • Senior Yearbook
  • Student Activities


  • Student Assembly
  • Student Concerns
  • Student Leadership Initiatives
  • Student Lounge
  • Student Organizations Including Council of Presidents (COPs)
  • Title IX Steering Committee

(414) 955-8256

The Sr. Administrative Assistant serves as a front desk receptionist for Drs. Tsao and Haldemann while performing routine duties requiring general knowledge of basic office procedures and organizational policies and procedures. The Administrative Assistant greets and directs students and visitors providing information regarding Medical School Student Affairs services.


  • Jury Duty excuse letters
  • Leave of Absence letters
  • IRB letters
  • Academic Standing letters



  • Inquiries regarding how to reach Dr. Tsao
  • Responds to general inquiries about services for Student Affairs
  • Assists with student organizations/events

Dr. Nai-Fen SuStudent Career Services                                     
Nai-Fen Su, PhD
(414) 955-4977 | naifensu@mcw.edu

The Career Services provide all students in the Medical School personalized and innovative services, programs, and resources focused on Career Assessment, Career Exploration, Career Decision-Making, and Career Preparation that achieve students’ career goals and success. The career counselor also assists you in preparing your CV and personal statements as well as providing one-one-one interview coaching for your residency program interview preparation. 

Learn More about Services for Unmatched Students (SOAP Program)



  • AAMC Careers in Medicine Liaison
  • Career Advising
  • Career Assessment
  • Career Day – Medical Specialties
  • Career Decision Making


  • Career Exploration
  • Career Search: Clinical/ Non-clinical Careers
  • Residency Day – ERAS & Match Process
  • Residency Preparation: Resume/CV/Personal Statement critique, 1:1 Interview Coaching, and Mock Interview, etc.
Page Updated 12/19/2017