Health insurance coverage is a requirement for all full-time medical students. You are free to select your health insurance carrier. For your convenience, MCW offers several health insurance plans you can purchase through the medical school.
Medical students have access to the plan details, cost and enrollment materials in the “MCW Student Insurance” course in D2L (Desire 2 Learn, our learning management system). This information is only available to enrolled students. Parents or significant others of a medical student seeking insurance information can obtain our current rates and plans by requesting them from the MCW Student Health & Wellness Office via email at firstname.lastname@example.org. Please note, any enrollment forms and request for changes will only be accepted if completed and submitted by the enrolled student.
Students who enroll in health, dental, or life & ADD insurance through MCW will be billed for this service on their tuition statements.
For students who are enrolled in health, dental or life and ADD insurance plans through MCW, your coverage will automatically terminate on June 30 of the year of your graduation.
Sandra Green, MD, Medical Director
Hope Benthien, APNP
Kimberly Spitz, APNP
Sargeant Internal Medicine Clinic - 2nd Floor
840 N 87th St.
Sargeant Health Center
Parking is available in the adjacent surface lot; there is no fee to park
Sargeant Internal Medicine Clinic Hours
Monday - Friday, 7:30 a.m. - 4:30 p.m.
(414) 805-6644 appointment line
(414) 805-5540 Sargeant Internal Medicine Clinic (If you have a medical question, urgent appointment request, or if you are calling regarding a problem after hours)
Students may select any primary care provider (PCP) from the list of MCW physicians accepting new patients, but if they would like to use Student Health Services at Sargeant Health Center for primary care, urgent needs, or for referrals to other specialty clinics, they should choose a PCP at Sargeant Internal Medicine Clinic.
Making an Appointment
Appointments can be made by calling the appointment desk at (414) 805-6644. Appointments are generally available within 24 hours of the request, but call as early as possible as student slots are filled with internal medicine patients if they remain unfilled by 4 p.m. the day prior. Walk-in patients usually cannot be accommodated, so this practice is highly discouraged. Make sure you arrive 10 minutes early for your first visit to register. Please come on time for appointments and call to cancel if you cannot make your appointment. Late patients are worked in at the end of office hours or scheduled in order to avoid inconveniencing other patients.
Previous medical records can be faxed to (414) 805-7878, Attn: Student Health - Nurse Practitioner, dropped off at the Internal Medicine desk, or mailed to Sargeant Internal Medicine Clinic, Attn: Student Health 840 N. 87th St., Milwaukee, WI 53226.
Note: Please check your insurance information before scheduling an appointment. If you select the Humana HMO you must select a primary provider. If you choose a primary care physician in the Sargeant Internal Medicine Clinic you can be seen by our Student Health Nurse Practitioners as well as your PCP. If you choose a provider at any other clinic, the HMO does not allow you to be seen anywhere other than where you have chosen. Please choose one of the Sargeant Clinic physicians as your primary provider if you want to be seen at Sargeant Health Center. This does not apply to the Humana PPO. Students selecting the PPO can be seen anywhere in the Humana network (please be aware of the deductibles and copays). Immunizations are not covered by the PPO.
Student Health Services is available to provide primary care for students and their spouses (if they are also under MCW medical insurance). This includes diagnosis and treatment of acute and chronic illnesses, health promotion, disease prevention, and disease management. Initial evaluation of any health concern, problems, or injury can be obtained in Student Health Services. Given the availability and on campus convenience of same day or next day appointments, most students utilize Student Health Services for the majority of their health care needs. Referrals to specialty clinics will be made if considered necessary or if desired by the student after appropriate evaluation. We can expedite scheduling, obtain necessary pre-appointment testing, and initiate treatment.
Medication supplies are not available at Student Health Services. Medications are covered by student insurance. Please refer to your plan for required copays.
Persons with true emergencies should call 911 or proceed to the nearest Emergency Department.
Otherwise, urgent problems are best addressed in the following manner:
- During office hours, call the office (414-805-5540, option 6). The triage nurse will then either make an appointment, or otherwise direct you in solving your problem.
- After hours/weekend urgent problems: Call the on-call service at (414) 805-5540; they will determine whether they can handle your problem or if you should be seen in one of our walk-in clinics or the Emergency Department.
Evening and weekend walk-in care for urgent problems is available at our walk-in clinics. Please look online for current hours and locations: www.froedterthealth.org/clinics under walk-in care.
The walk-in clinic closest to MCW-Milwaukee is:
Plank Road Clinic
1155 N Mayfair Road, Wauwatosa
Walk-in Clinic Hours: 12:30 p.m. - 8:00 p.m. (Monday - Friday); 8:30 a.m. - 4:00 p.m. (Saturday - Sunday and most holidays)
Please note: this is only for urgent care needs.
OB/GYN Specialty Care and Care for Dependent Children
Primary Care for children is available at many of the Froedtert and MCW Community Physician clinics, located throughout southeastern Wisconsin, including New Berlin, West Allis, Brookfield, Waukesha, West Bend, Menomonee Falls, and Wauwatosa.
OB/GYN practitioners are available at multiple sites as well.
Search www.froedterthealth.org/clinics under clinic locations or search our Doctor directory or call our Access Center at (414) 805-6644 for further information.
New patient appointments can be scheduled for all clinics by calling our access center at (414) 805-6644.
If you are in the Humana PPO, you may also see any other Humana provider listed in your network. The copay is the same for dependents as for students if you have family coverage.
Froedtert & Medical College Occupational Health is located on the fifth floor of the Froedtert Pavilion. Clinic hours are 7:00 a.m. - 4:30 p.m. Monday through Friday, excluding holidays. The clinic provides immunizations, titers, post-exposure evaluations and follow-ups and maintains the occupational health records for students, employees and faculty. They accept walk-ins, however prefer that you call the clinic at (414) 805-6699 to schedule an appointment. Post-exposure evaluations do not require an appointment and should be performed as soon after the exposure as possible. The following is a synopsis of the protocol students should follow after an exposure incident.
Blood/Body Fluid Exposure Protocol
An exposure incident is defined as a possible transfer of blood or infectious body fluids from the source to another person. Exposures are caused by receiving a needle stick or a cut with a sharp object, a splash to your eyes, nose, or mouth, or to open areas on your skin.
- If the student receives a percutaneous exposure (puncture of the skin) due to needle stick or contaminated sharp objects, they should wash the areas for 15 minutes with soap and water.
- If the student receives a mucous membrane exposure (splash to the eyes, nose or mouth), they should flush the area with water for 15 minutes.
- If the student gets blood or body fluid on exposed, non-intact skin, they should wash the area with soap and water for 15 minutes.
- The student should notify their supervisor immediately of the exposure.
Students who do not follow this procedure for treating and reporting an exposure are at increased risk of contracting a blood borne disease (HIV, Hepatitis B or C) and may be responsible for their own medical bills.
Please contact Occupational Health at (414) 805-6699 with any questions. If you have been exposed and have immediate questions about risks and the tests involved, call either Occupational Health during normal business hours or go to the hosting institution's employee health department. If the exposure occurs afterhours or on the weekends, you should contact the administrative representative or the host institution's house supervisor for directions. Student should use the Emergency Department as a last resort.
MCW provides access to confidential mental health services (24) twenty-four hours a day, (7) seven days a week. Under the supervision of a medical director, students will be evaluated by faculty psychiatrists, senior residents in psychiatry, or senior psychologists. Students, their spouse, or their child are entitled to (5) five free sessions of MCW mental health services, per academic year, at no cost. Most major medical insurance policies should cover some of the cost after these initial five sessions. Student Mental Health Services is located off site for confidentiality purposes. These services are available only to full-time degree-seeking students.
Referral Coordinator: Carolyn Bischel, MS, LPC
(414) 955-6295 (fax)
Referral Hours: 8:00 a.m. - 4:30 p.m. Monday through Friday
After-hours Emergency Contact: (414) 805-6700