The MCW Ombuds Office supports a culture that is respectful, collaborative and ethical. As a confidential, impartial, informal and neutral resource for faculty, staff and post-doctoral fellows, the Ombuds Office provides a place for every voice at MCW to be heard.
The Office promotes fair treatment, civility, and accountability by helping people express concerns, communicate more effectively, manage conflicts and resolve disputes equitably and informally.
Our Core Principles
We are confidential
We will not identify you or discuss your concerns with anyone without your permission.
The only exceptions to this pledge of confidentiality are when the Ombuds determines that there is an imminent threat of harm or in the rare instance that the Ombuds is legally compelled to report the situation.
We are independent
We are independent of central administration and are not aligned with any campus department or group.
We are informal
Any communication with us is "off the record" and does not put MCW on formal notice.
We are neutral
We do not take sides. We consider the rights and interests of all parties. We are advocates for good communication and fair process.
How to Contact Us:
Curative Building, Room 2512
Medical College of Wisconsin
8701 Watertown Plank Road
Milwaukee, WI 53226
(414) 266-8776 (confidential line - please dial entire 7-digit number to reach Ombuds)
To contact the Office, call our confidential line any time at (414) 266-8776.
Due to our confidential, neutral, informal and independent role, a consultation with the Ombuds office is not official notice to MCW and does not satisfy or trigger any reporting obligations or deadlines used for more formal complaint mechanisms. The Ombuds Office is not authorized to act as an agent for or accept notice on behalf of MCW. Offices authorized to accept formal notice include but are not limited to Human Resources, the Office of the General Counsel, Title IX Coordinators, and/or the Compliance Office.
You may provide information and also tell us how to reach you – or you may choose to remain anonymous. We schedule in-person appointments and telephone appointments. If we are not immediately available, leave a confidential message and we will contact you as soon as possible.
Please be aware that confidentiality may not be assured if you elect to contact us via email at firstname.lastname@example.org.
More about the Ombuds Office
More information about contacting us
Meet the Ombuds
Directions to the Ombuds Office
The Ombuds Office is interested in your feedback about our services. Please consider completing an anonymous and confidential Ombuds Office Visitor Experience survey.