The Ombuds is a confidential, impartial, informal and neutral resource for Medical College of Wisconsin faculty, staff physicians, postdoctoral fellows and staff to voice concerns or seek guidance. We assist with interpersonal misunderstandings or disputes as well as those with concerns about administrative issues. We attempt to help individuals resolve their concerns equitably and, if possible, informally.
Our Core Principles
We are confidential
We will not identify you or discuss your concerns with anyone without your permission. The only exceptions to this pledge of confidentiality are when the Ombuds determines that there is an imminent threat of harm or if the Ombuds is legally compelled to report the situation.
We are independent
We are independent of central administrative offices and are not aligned with any campus department or group.
We are informal
Any communication with us is "off the record" and does not put the Medical College on formal notice.
We are neutral
We do not take sides. We consider the rights and interests of all parties. We are advocates for good communication and fair process.
How to Contact Us:
Peter Layde, MD, MSc
Assistant to the Ombuds
Curative Building, Room 2512
Medical College of Wisconsin
8701 Watertown Plank Road
Milwaukee, WI 53226
(414) 266-8776 (confidential line)
(Please dial entire 7-digit number to reach Ombuds)
To contact the Office, call us confidentially any time at (414) 266-8776. The Office of the Ombuds is staffed by an assistant, Jenny Her, who will arrange for scheduling with one of our three ombuds:
- Natalie Fleury, JD
- Peter Layde, MD, MSc
- Michelle Shasha, PhD
You may provide information and also tell us how to reach you – or you may choose to remain anonymous. You may make a telephone appointment or you may meet with us in person. If you would like an appointment, and we are not immediately available, leave a confidential message and we will contact you as soon as possible. Please be aware that confidentiality may not be assured if you elect to contact us via e-mail.
We make every effort to schedule appointments as quickly as possible, depending on the schedule of the visitor. Because of the ombuds’ duty to remain a neutral party to individual or organizational concerns, we recommend that you meet with an ombuds with whom you have not had a prior working or personal relationship.
Due to our confidential, neutral, informal and independent role, a consultation with the Ombuds office is not official notice to MCW and does not satisfy or trigger any deadlines used for more formal complaint mechanisms.
Directions to the Ombuds Office