Human-Centered Design Laboratory

Human-Centered Design is a team-based approach to problem-solving that uses empathy to develop a deep understanding of a problem through engagement with stakeholders. This allows the problem to be clearly articulated, which paves the way for brainstorming of solutions, followed by prototyping a solution that is most impactful. There is then continuous and intentional short-cycle iterative improvement to the solutions design. Human-centered design can be practiced as a standalone discipline in a core fundamentals workshop, or taught by embedding the methodology within an existing curriculum.

The Human-Centered Design Lab partners with departments, committees, pathways and other groups across the MCW/Froedtert health system to solve problems though facilitated Design Sprints. The Lab also offers a variety of workshops to help groups use this methodology to develop and advance projects.