Froedtert & the Medical College of Wisconsin Administrative Fellowship
The Froedtert and Medical College of Wisconsin Administrative Fellowship offers two positions within the health system:
- A hospital-based fellow employed by Froedtert Health sponsored by the COO of Froedtert Hospital
- A physician practice-based fellow employed by the Medical College of Wisconsin sponsored by the COO of the Medical College Physicians Practice and the Senior VP, Ambulatory Operations for Froedtert Health
About the Administrative Fellowship
The Administrative Fellowship Program is sponsored by the Health System CEO and the Physician Practice CEO and locally sponsored by an Administrative Fellowship Council consisting of senior executives from both Froedtert Health and the Medical College of Wisconsin. Both positions offer exposure to all levels of leadership, allowing the Fellows to gain an applied understanding of their skills and of the healthcare system's operations. Working within a leading academic medical center, community-based hospitals, and physician practice provides the fellows with the opportunity to develop a comprehensive and varied skill set. In addition, unique areas of opportunity within the program include exposure to a clinically integrated accountable care organization, digital health platform, and a system-owned health plan.
The structure of the Fellowship program is project and core-competency based. Both positions start in July every year, are two years in duration, and flexible to meet the interests of the Fellows. Fellows are expected to attend various meetings across the system, are encouraged to participate in committees and are able to lead team projects. The second year will include an increased focus on leadership and management of long-term projects through interim role placement. These experiences are centered on opportunities that fulfill organizational needs while also satisfying the interests and competency development of the Fellow. Fellows also receive intense coaching and mentorship from senior leaders. The accumulation of these features allows for a wide-ranging experience that leads to a comprehensive understanding of the healthcare landscape.
The primary goal of the program is to develop participants, through measurable demonstration of healthcare operations knowledge and skill-set competency, to successfully assume leadership roles in health system administration. Fellows will complete projects designed to strengthen administrative and leadership skills. The Froedtert & MCW Administrative Fellow will:
- Lead projects that develop analytical, leadership, finance, and health care operations skills.
- Demonstrate attention to detail, consistency, and meets multiple deadlines in a timely manner.
- Exhibit an understanding of health care administration, medical practice management, and an understanding of Froedtert & the Medical College of Wisconsin's organizational structure and mission.
- Work effectively both independently and as part of a multi-disciplinary team.
- Act as a self-starter and demonstrate a willingness to take on new and challenging leadership roles, as well as non-leadership projects and deliverables.
- Build effective health care management skills and the ability to work with administrative leaders, as well as physician and clinical leaders.
Administrative Fellowship Core Competencies
Projects in this area will allow the Fellow to gain experience and exposure to key components of the hospital as an operating entity. Project scope would include planning, analysis, and implementation for initiatives such as:
- Process improvement activities
- Space/facilities management
- Physician relations
- Business plan development
- Project management (planning, financial feasibility, etc.)
- Risk management
- Clinical program development
- Service excellence and patient experience
Ambulatory care provides the Fellow with an understanding of the delivery of care in an outpatient setting and an opportunity to learn about the many support and ancillary services that are integral to the delivery of ambulatory care. Activities could encompass:
- Patient flow
- Operational reports
- Budget issues
- Staff scheduling
- Training issues
Financial activities will be included in many projects. In particular, projects are likely to include exposure to the following:
- Patient accounting/billing/collections
- Reimbursement and third party payer mix issues
- Budget development
- Financial modeling
- Volume forecasting
- Financial strategic planning
- NPV analysis
Exposure in this area provides a system level and hospital specific view of the functions of recruitment, salary and benefit administration, training and development, and legal issues.
From developing and implementing an information system master plan that is compatible with the systems at Froedtert Hospital, Froedtert Menomonee Falls Hospital, Froedtert West Bend Hospital, Froedtert & the Medical College of Wisconsin Community Physicians and the Medical College of Wisconsin to designing and implementing new programs and applications system-wide, the Froedtert & the Medical College of Wisconsin IT offers challenging opportunities for a Fellow. Project scope would include exposure to operational and clinical challenges associated with implementing a legal electronic medical record across multiple settings, including both inpatient and outpatient.
This competency offers the Fellow an opportunity to gain experience in dealing with managed care organizations and insights into the dynamics of contract negotiations. Many aspects of the program will be covered, such as:
- Rate setting for defined populations
- Negotiation skills
- Provider network development
- Reimbursement, charges and cost issues
Projects in this area would provide the opportunity to understand the complexity of managing a clinical service. Nurse staffing, nursing standards, physician credentialing, quality monitoring, and resource management are all part of the many complex aspects of successful nursing/clinical management that would become part of the Fellow’s experience.
- Additional nursing related topics that might be covered include:
- Scheduling and staffing in an environment of flexible demand
- Managing a flexible volume budget
- Clinical pathways/case management
- Care delivery models
- Rounds with interns and residents
Project work in this area supports high quality, cost-effective care and continuous quality improvement. Potential project work may encompass:
- Quality management
- Patient safety
- CQI methodology
- Process improvement (Six Sigma/Lean)
- External reporting/database management
Strategic planning and business development are integral cornerstones of a dynamic, growing organization like Froedtert & the Medical College of Wisconsin. The Fellow’s work includes opportunities to access or participate in the following:
- Strategic planning
- Situational analysis/business plan development
- Competitor analysis
- Environmental assessment
- Regional business development
Projects and observation of other key functions within a clinical enterprise are also possible. A Fellow could select from such areas as: Patient Relations, Customer Service, Volunteers, Government Relations, Ancillary Services, Public Relations, Marketing, Social Services, and Compliance & Regulatory Issues.
The Fellow is provided with an opportunity to attend meaningful national and regional meetings, such as Wisconsin Hospital Association meetings where political and legal issues impacting healthcare are presented and discussed.
Reasons to live in Milwaukee
Current Second-Year Administrative Fellow Bios
Johanna Ponce | email@example.com
Undergraduate: University of Illinois at Chicago, 2018
Graduate Degree and Program: MHA, University of Illinois at Chicago, 2022
Why did you pursue a fellowship? I was able to see the true value of mentorship and the benefit of having exposure to various areas within healthcare after a yearlong internship working alongside a hospital administrative executive team in Chicago. It was only natural for me to want to continue this learning experience at a greater scale with F&MCW. I admire and appreciate our mission and values, and the growth and learning opportunities the F&MCW two-year fellowship structure provides.
Arthur Moore | firstname.lastname@example.org
Undergraduate: Wisconsin Lutheran College, 2017
Graduate Degree and Program: MBA, Louisiana State University, 2020
Why did you pursue a fellowship? The Froedtert and MCW Administrative Fellowship provides an in-depth experience of how an academic medical system functions. Considering that Froedtert is the only level 1 trauma center in eastern Wisconsin, I knew there were experiential learning opportunities that would be difficult to gain within other hospital systems.
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