The Ombuds Process
What Happens When You Call
*For the duration of the restrictions established in response to the covid-19 outbreak, the Ombuds are available to meet by phone or video conference.*
Call us confidentially any time at (414) 266-8776. You may share your name and contact information, or you may choose to remain anonymous.
Make an Appointment
You may make a telephone appointment or you may meet with us in person. If you would like to make an appointment, and we are not immediately available, leave a confidential message, and we will contact you as soon as possible. We try to schedule appointments as quickly as possible, depending upon your availability.
What Happens Next
The Ombuds will provide you with a safe forum to voice your workplace concerns, evaluate your situation, organize your thoughts, assess your feelings and decide next steps.
Ombuds Office Annual Report
The Ombuds Office publishes annual reports to inform the MCW community about the trends in concerns and priorities that visitors have discussed with us in confidence.
Medical College of Wisconsin
Curative Building, Room 2512
8701 Watertown Plank Rd.
Milwaukee, WI 53226
Natalie C. Fleury, JD
Michelle Shasha, PhD
Assistant to the Ombuds
*Confidential line. Please dial 7-digit number; dialing ext. 8776 will transfer you to the wrong department.
*Note that confidentiality may not be assured when communicating via email.
The Ombuds Office welcomes your feedback via the Ombuds Office Visitor Experience Survey.