Physician Staff Collaborate Conf Room

Ombuds Office

Resources

Ombuds Emails: Events and Resources

Would you like to be added to the Ombuds Office email resource distribution list? You can receive email notices of upcoming Ombuds Office events and website resource updates by sending your email address to ombuds@mcw.edu and indicating “Event Notification Request” in the subject line.

Highlighted Resource

Take Five – resource share in 5 minutes or less

In this short animated video, Brené Brown shares important insights about blame.

Additional Resources

Print an Ombuds Office Flyer for your workplace (PDF)

Ombuds Office Presentations

Do you have a specific presentation request? We are building our presentation library to meet the needs of MCW employees and groups, and we want to know what you’re most interested in learning about. Contact us with your requests and suggestions at ombuds@mcw.edu.

Frequently requested presentations include:

  • Building Group Emotional Intelligence (60 minutes)
  • Ombuds Office Annual Report (20 minutes)
  • Promoting Respectful Communication: Beyond Policy (60 minutes)
  • What Does the Ombuds Office Do? (20 minutes)
  • Thanks for the Feedback (60-90 minutes)
  • Benevolent Sexism (60 minutes)

Ombuds Annual Reports

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Read Our Annual Reports

1st Annual Report to Faculty and Staff (PDF)
(November 15, 2011 – December 31, 2012) 

2nd Annual Report to Faculty and Staff (PDF)
(January 1, 2013 – December 31, 2013) 

3rd Annual Report to Faculty and Staff (PDF)
(January 1, 2014 – December 31, 2014) 

4th Annual Report to Faculty and Staff (PDF)
(January 1, 2015 – December 31, 2015)
Addendum - 2015 Data: International Ombudsman Association Reporting Categories (PDF) 

5th Annual Report to Faculty and Staff (PDF)
(January 1, 2016 – December 31, 2016)
Addendum - Five-Year Comparison Data: International Ombudsman Association Reporting Categories (PDF) 

6th Annual Report to Faculty and Staff (PDF)
(January 1, 2017 – December 31, 2017)


Ombuds Library

Books are available for a two-week loan period. Email ombuds@mcw.edu to request a book.

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Ombuds Books Available through Loan from the Todd Wehr Library
  • Humble Inquiry-The gentle art of asking instead of telling (Edgar Schein)
  • Thanks for the Feedback-The science and art of receiving feedback well (Douglas Stone & Sheila Heen)
  • The Five Dysfunctions of a Team: A Leadership Fable (Patrick Lencioni)
  • Primal Leadership: Unleashing the Power of Emotional Intelligence (Daniel Goleman, Richard E. Boyatzis, Annie McKee)
  • Daring Greatly-How the Courage to Be Vulnerable Transforms the Way We Live, Love, Parent, and Lead (BrenĂ© Brown)
  • Dignity-Its Essential Role in Resolving Conflict (Donna Hicks, PhD)
  • Effective Apology (John Kador)
  • Emotional Intelligence-Why it can matter more than IQ (Daniel Goleman)
Ombuds Books Available through Loan from the Ombuds Office
View the current list of books available for loan from the Ombuds Office (XLSX)