Emergency Medicine

Medical College of Wisconsin Emergency Medicine Division of Clinical Operations

Froedtert Health and the Medical College of Wisconsin (MCW) provides a unique practice combining Academic, Community, and Neighborhood hospital emergency departments. This affords physicians opportunities to practice and lead operational changes in all three settings.


Collaborating, innovating and pursuing relentless process improvement for the best patient-centered emergency care.


To be the key influencers of leadership and operational management in Emergency Medicine.

Division Overview

The Department of Emergency Medicine Clinical Operations strives to provide collaborative solutions to operational challenges through the Froedtert & MCW enterprise. We work closely with both system and local leadership to provide the most patient-centered care for all our patients. Physicians, advanced practice providers (APPs), and nurse leaders partner to optimize patient flow, experience, and clinical care.

The Emergency Medicine Operations team at Froedtert is comprised of experts in the areas of:

  • Emergency Medical Services (EMS)
  • Patient Safety
  • Logistics
  • Customer Experience

The Division of Clinical Operations is embedded within the MCW’s Department of Emergency Medicine and oversees ED clinical operations throughout the Froedtert Health System. Our enterprise consists of the following sites:

  • Only academic, Level I Trauma Center in Southeast Wisconsin: Froedtert Hospital
  • Community Hospitals: Froedtert Menomonee Falls and Froedtert West Bend
  • Neighborhood Hospitals: Mequon, Pewaukee, New Berlin, and Oak Creek

Our clinical practice includes a high acuity and medically complex patient population along with an operationally unique organization with multiple types of emergency departments. In addition, Froedtert has a growing network of neighborhood hospitals that have the capacity to admit low acuity patients within the community they serve.

Collaboration Table 2F 3M

Health Executive Administrative Leadership (HEAL) Fellowship

This two-year administrative fellowship allows fellows to work directly with leaders to develop and advance the skills to be a leader in the field of Emergency Medicine. Fellows will gain experience in ED operations management and patient flow, quality improvement and patient safety, patient experience, and so much more.

Current Sites

The Department of Emergency Medicine currently has seven sites across southeast Wisconsin. Our department consists of a main campus hospital in Milwaukee along with two community hospitals. In addition, there are four neighborhood hospitals which are fit to see the needs of the communities they serve.

Froedtert_Location Card Component

Froedtert Hospital Emergency Department

8810 William Coffey Dr.
Milwaukee, WI 53226
(414) 805-6717

Froedtert Menomonee Falls Hospital

Froedtert Menomonee Falls Hospital Emergency Department

W180 N8085 Town Hall Rd.
Menomonee Falls, WI 53051
(262) 257-3100

Froedtert West Bend Hospital

Froedtert West Bend Hospital Emergency Department

3200 Pleasant Valley Rd.
West Bend, WI 53095
(262) 836-8257

Froedtert Community Hospital Mequon

Froedtert Community Hospital - Mequon Emergency Department

11421 N. Port Washington Rd.
Mequon, WI 53092
(262) 518-4910

Froedtert Community Hospital New Berlin

Froedtert Community Hospital - New Berlin Emergency Department

4805 S. Moorland Rd.
New Berlin, WI 53151
(262) 796-0001

Froedtert Community Hospital Oak Creek

Froedtert Community Hospital - Oak Creek Emergency Department

7901 S. 6th St.
Oak Creek, WI 53154

Froedtert Community Hospital Pewaukee

Froedtert Community Hospital - Pewaukee Emergency Department

209 Pewaukee Rd.
Pewaukee, WI 53072
(262) 956-6150

Meet Our Team


Ian B. K. Martin, MD, MBA, FACEP, FAAEM

Eminent Scholar, Professor with Tenure, and System Chairman; Emergency Physician-in-Chief; Past-President Society for Academic Emergency Medicine



Professor; Vice-Chair Clinical Operations, Froedtert Hospital Emergency Department; Director, Health Executive Administrative Leadership (HEAL) Fellowship


Daniel Mielnicki, MD

Assistant Professor; Division Chief, Community Hospital Division Emergency Departments


Matt Chinn, MD

Associate Professor; Senior Medical Director, Froedtert Emergency Department; Medical Director, Froedtert Observation Unit


Jamie Aranda, MD

Assistant Professor; Medical Director, Physician Associate Studies; Medical Director, Froedtert Hospital Emergency Department; System Director, Advanced Practice Providers


Nancy Jacobson, MD

Assistant Professor; System Director, Quality, Safety, and Experience ; Medical Director, Emergency Medicine; Patient Safety and Quality Officer, Emergency Medicine


Dennis Shepherd, MD

Assistant Professor; Medical Director for Emergency Medicine and Critical Care Services at Froedtert Menomonee Falls Hospital


Igor Shusterman, MD

Assistant Professor; Assistant Medical Director, Menomonee Falls Emergency Department


Mark Semrad, DO

Assistant Professor; Medical Director, Froedtert West Bend Emergency Department


Elyse Hartleben, MD

Assistant Professor; Emergency Medicine Physician Lead for Scheduling; GME Patient Safety & Quality Officer; Assistant Medical Director, West Bend Emergency Department


Stephen Spencer, MD, FACEP

Assistant Professor; Medical Director, Froedtert Community Hospitals; Medical Staff President, Froedtert Community Hospitals


Sean Mackman, MD

Assistant Professor; Assistant Medical Director, Froedtert Community Hospitals


Megan Anderson, DO

HEAL Fellow


Terry Modrak

Clinical Program Coordinator III


Madeline Dunn, MHA

Clinical Program Coordinator III


Sineigh Quinn

Clinical Program Coordinator II


Leah Gardipee

Administrative Assistant Sr.


Inglish Grover

Administrative Assistant Sr.


Beatriz Envila

Administrative Associate