Medical College of Wisconsin Emergency Medicine Division of Clinical Operations
Froedtert Health and the Medical College of Wisconsin (MCW) provides a unique practice combining Academic, Community, and Neighborhood hospital emergency departments. This affords physicians opportunities to practice and lead operational changes in all three settings.
Mission
Collaborating, innovating and pursuing relentless process improvement for the best patient-centered emergency care.
Vision
To be the key influencers of leadership and operational management in Emergency Medicine.
Division Overview
The Department of Emergency Medicine Clinical Operations strives to provide collaborative solutions to operational challenges through the Froedtert & MCW enterprise. We work closely with both system and local leadership to provide the most patient-centered care for all our patients. Physicians, advanced practice providers (APPs), and nurse leaders partner to optimize patient flow, experience, and clinical care.
The Emergency Medicine Operations team at Froedtert is comprised of experts in the areas of:
- Emergency Medical Services (EMS)
- Patient Safety
- Logistics
- Customer Experience
The Division of Clinical Operations is embedded within the MCW’s Department of Emergency Medicine and oversees ED clinical operations throughout the Froedtert Health System. Our enterprise consists of the following sites:
- Only academic, Level I Trauma Center in Southeast Wisconsin: Froedtert Hospital
- Community Hospitals: Froedtert Menomonee Falls and Froedtert West Bend
- Neighborhood Hospitals: Mequon, Pewaukee, New Berlin, and Oak Creek
Our clinical practice includes a high acuity and medically complex patient population along with an operationally unique organization with multiple types of emergency departments. In addition, Froedtert has a growing network of neighborhood hospitals that have the capacity to admit low acuity patients within the community they serve.
Health Executive Administrative Leadership (HEAL) Fellowship
This two-year administrative fellowship allows fellows to work directly with leaders to develop and advance the skills to be a leader in the field of Emergency Medicine. Fellows will gain experience in ED operations management and patient flow, quality improvement and patient safety, patient experience, and so much more.
Current Sites
The Department of Emergency Medicine currently has seven sites across southeast Wisconsin. Our department consists of a main campus hospital in Milwaukee along with two community hospitals. In addition, there are four neighborhood hospitals which are fit to see the needs of the communities they serve.
Froedtert Hospital Emergency Department
8810 William Coffey Dr.
Milwaukee, WI 53226
(414) 805-6717
Froedtert Menomonee Falls Hospital Emergency Department
W180 N8085 Town Hall Rd.
Menomonee Falls, WI 53051
(262) 257-3100
Froedtert West Bend Hospital Emergency Department
3200 Pleasant Valley Rd.
West Bend, WI 53095
(262) 836-8257
Froedtert Community Hospital - Mequon Emergency Department
11421 N. Port Washington Rd.
Mequon, WI 53092
(262) 518-4910
Froedtert Community Hospital - New Berlin Emergency Department
4805 S. Moorland Rd.
New Berlin, WI 53151
(262) 796-0001
Froedtert Community Hospital - Oak Creek Emergency Department
7901 S. 6th St.
Oak Creek, WI 53154
(414)-667-1010
Froedtert Community Hospital - Pewaukee Emergency Department
209 Pewaukee Rd.
Pewaukee, WI 53072
(262) 956-6150
Meet Our Team
Ian B. K. Martin, MD, MBA, FACEP, FAAEM
Eminent Scholar, Professor with Tenure, and System Chairman; Emergency Physician-in-Chief; Past-President Society for Academic Emergency Medicine
Ronny Otero, MD, MHSA, FAAEM, FACEP
Professor; Vice-Chair Clinical Operations, Froedtert Hospital Emergency Department; Director, Health Executive Administrative Leadership (HEAL) Fellowship
Daniel Mielnicki, MD
Assistant Professor; Division Chief, Community Hospital Division Emergency Departments
Matt Chinn, MD
Associate Professor; Senior Medical Director, Froedtert Emergency Department; Medical Director, Froedtert Observation Unit
Jamie Aranda, MD
Assistant Professor; Medical Director, Physician Associate Studies; Medical Director, Froedtert Hospital Emergency Department; System Director, Advanced Practice Providers
Nancy Jacobson, MD
Assistant Professor; System Director, Quality, Safety, and Experience ; Medical Director, Emergency Medicine; Patient Safety and Quality Officer, Emergency Medicine
Dennis Shepherd, MD
Assistant Professor; Medical Director for Emergency Medicine and Critical Care Services at Froedtert Menomonee Falls Hospital
Igor Shusterman, MD
Assistant Professor; Assistant Medical Director, Menomonee Falls Emergency Department
Mark Semrad, DO
Assistant Professor; Medical Director, Froedtert West Bend Emergency Department
Elyse Hartleben, MD
Assistant Professor; Emergency Medicine Physician Lead for Scheduling; GME Patient Safety & Quality Officer; Assistant Medical Director, West Bend Emergency Department
Stephen Spencer, MD, FACEP
Assistant Professor; Medical Director, Froedtert Community Hospitals; Medical Staff President, Froedtert Community Hospitals
Sean Mackman, MD
Assistant Professor; Assistant Medical Director, Froedtert Community Hospitals
Megan Anderson, DO
HEAL Fellow
Terry Modrak
Clinical Program Coordinator III
Madeline Dunn, MHA
Clinical Program Coordinator III
Sineigh Quinn
Clinical Program Coordinator II
Leah Gardipee
Administrative Assistant Sr.
