eBridge Help Desk
The eBridge Help Desk provides technical knowledge, services, and solutions to research personnel for the eBridge Research Management Application.
Contact the eBridge Help Desk
Available Monday - Friday, 9:00 am - 5:00 pm
Please have the following available.
SmartForm ID Number
AUA0001234, PRO0001323, IBC000123222, etc.
Location in eBridge
Activity, Workspace, SmartForm, Section/Page Number, etc.
Problem/Issue
Error message, screenshot, etc.
AUA0001234, PRO0001323, IBC000123222, etc.
Location in eBridge
Activity, Workspace, SmartForm, Section/Page Number, etc.
Problem/Issue
Error message, screenshot, etc.
Get eBridge Support 24/7
Need a quick answer? Visit the eBridge online knowledge base for 24/7 access to eBridge Support Guides and FAQs.
Issues Outside of eBridge?
For technical needs outside of the eBridge application (i.e. login issues, email/Outlook, Microsoft applications, desktop issues), please contact MCW Information Services.