MCW eBridge Help Desk
The eBridge Help Desk provides technical knowledge, services, and solutions to research personnel for the eBridge Research Management Application.
Contact the eBridge Help Desk
Available Monday - Friday, 8 a.m.-5 p.m.
Please have the following available.
AUA0001234, PRO0001323, IBC000123222, etc.
Location in eBridge
Activity, Workspace, SmartForm, Section/Page Number, etc.
Error message, screenshot, etc.
Get eBridge Support 24/7
Need a quick answer? Visit the eBridge online knowledge base for 24/7 access to eBridge Support Guides and FAQs.
Issues Outside of eBridge?
For technical needs outside of the eBridge application (i.e. login issues, email/Outlook, Microsoft applications, desktop issues), please contact MCW Information Services.
Research Systems Drop-in Sessions
Get the latest news and stay up-to-date! Every second Wednesday of the month from 12-1 p.m., find out what is new in Florence eBinders™, OnCore™, Study Payments™, iLab Solutions, and eBridge.
Bring your questions! Find out how MCW’s Research Systems can make your work-life easier.
No RSVP needed – Add your calendar today!