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Research Systems

eBridge Help Desk

The eBridge Help Desk provides technical knowledge, services, and solutions to research personnel for the eBridge Research Management Application.

Contact the eBridge Help Desk

Available Monday - Friday, 9:00 am - 5:00 pm  

Please have the following available. 

SmartForm ID Number
AUA0001234, PRO0001323, IBC000123222, etc.
Location in eBridge
Activity, Workspace, SmartForm, Section/Page Number, etc.
Problem/Issue
Error message, screenshot, etc.

SUBMIT HELP REQUEST

Get eBridge Support 24/7

Need a quick answer? Visit the eBridge online knowledge base for 24/7 access to eBridge Support Guides and FAQs.

Visit Support Pages

Issues Outside of eBridge?

For technical needs outside of the eBridge application (i.e. login issues, email/Outlook, Microsoft applications, desktop issues), please contact MCW Information Services.

Contact MCW IS