Main Campus Entrance-MKE

MCW eBridge Help Desk

The eBridge Help desk provides technical knowledge, services, and solutions to support the technology needs of MCW faculty, staff, and students for research applications and funding applications.

Contact eBridge Help Desk

Available Monday - Friday, 8 a.m. - 5 p.m.
Submit Help Request

Submit Help Request

Please have the following available:

SmartForm ID Number
AUA0001234, PRO0001323, IBC000123222, etc.

Location in eBridge
Activity, Workspace, SmartForm, Section/Page Number, etc.

Error message, screenshot, etc.

Submit Help Request
Get eBridge Support 24/7

Get eBridge Support 24/7

Need a quick answer? Visit the eBridge online knowledge base for 24/7 access to eBridge Support Guides and FAQs.
Visit Support Pages
Issues Outside of eBridge

Issues Outside of eBridge

For technical needs outside of the eBridge application (i.e. login issues, email/Outlook, Microsoft applications, desktop issues), please contact MCW Information Services.
Contact MCW IS

Research Systems Drop-in Sessions

The Office of Research invites you to join us for Research Systems Monthly Drop-in Sessions on Webex.

Get the latest news and stay up-to-date! Every second Wednesday of the month from 12-1 p.m., find out what is new in Florence eBinders™, OnCore™, Study Payments™, iLab Solutions, and eBridge. Bring your questions! Find out how MCW’s Research Systems can make your work-life easier. No RSVP needed- Add to your calendar today!