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Research Systems

OnCore Support

OnCore Support provides documentation and guidance for using the system and entering clinical trial information.

OnCore FAQs

For faster reviewing the FAQ's, we recommend selecting 
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Calendar Request
For calendar creation, please complete the Forte Protocol Release Request Form. Once received, the MCW Grants and Contracts Office will review and evaluate your request. Following approval, OnCore Support will submit your approved request to Forte Calendars.

Note: This service only for protocols using OnCore. Contact for more information.

OnCore contains several Consoles. A Console is a set of related pages for a particular workflow, function, or type of data. For example, the PC Console displays information about one protocol at a time, including the protocol number and title, the type of study, the staff assigned to the protocol, the protocol sponsor, and other protocol-related information.

In the same way, the Subject Console displays information about a selected subject. It also provides tools to update the subject’s demographic information, document the subject’s consent, or view the subject’s calendar.

The Console Header provides at-a-glance information about the selected record - such as the protocol, subject, calendar, and so on - within any console. In the protocol example below, the PC Console shows the protocol number, sponsor, PIs, status, and accrual information.

Entering and Editing Data

Many pages in the OnCore application display in view-only or update mode. In view-only mode, you can view data but you cannot make modifications to it. In update mode, the fields on the page become editable.

Both view-only and update modes are controlled by assigned roles. One role allows read-only access to a screen, and an additional role must be assigned to allow the user to update data on that screen. The access you receive will be determined by the work you are assigned to complete in your position.

If you have the role to update information on a screen in OnCore, an update button will appear in the lower-right corner of the page. In update mode, you can edit data in text fields, select different values from the drop-down menus, and select or deselect options.

Once you are in update   mode, several additional buttons appear at the bottom of the page. These buttons typically include the Submit, Clear, and Close options.

Submit: Saves the data entered on the page; the page remains in update mode.
Clear: Restores all fields to the most recently saved values; it does NOT erase all data on the page unless this is the first data you input.
Close: Returns the page to read-only mode; any data not saved by using the Submit button will be discarded.

Logging into OnCore

Use your MCW network password to login to OnCore - the link can be accesses from Infoscope (secure network access required). You'll be locked out after three unsuccessful attempts. Contact the Help Desk if this happens.


  • Only one session (browser window or browser tab) of OnCore should be open at a time on a single system. Multiple sessions of OnCore could result in duplicate data and application problems.
  • Avoid using the browser's back button. Use OnCore's buttons, tabs, and menus to navigate within the program. Using the browser toolbar to navigate may cause unexpected results, such as unsaved data or web page errors.
  • Embedded into each OnCore console screen is a ? icon that links to the Learning Portal. It offers instructions and references to the screen from which you selected the icon, as well as both recorded and live webinars on a variety of OnCore topics.
  • Disable pop-up blockers for OnCore.
    OnCore uses many pop-up windows that allow you to make selections and enter data. Your browser pop-up setting must be set to allow pop-ups during each session.
Menus and Menu Items

Many of the features of OnCore can be viewed in the PC Console. To open the PC Console:

  1. Hover the mouse cursor over the Protocols menu. A list of menu items appear.
  2. Select the PC Console menu item.
  3. In OnCore, the action of moving through several options to reach a desired location is called navigation.
  4. Navigation through several areas of a function is often described in a path, such as:

    Navigate to Protocols > PC Console
Using Date Widgets and Keyboard Shortcuts

Date Widgets
Fields that display the date icon  to the right of a date field use date widgets (calendar). Clicking on the date icon launches the date widget, allowing the selection of a date from a calendar. The calendar allows for historical and future days/month/years.

Date Formats
OnCore accepts dates in a number of formats, including 1 or 2 digit months and days, and 2 or 4 digit years. OnCore converts all entries into the MM/DD/YYYY format. If you enter 2 digit months and days, you can omit the slashes. Any of the following will work:

  • 12/2/09 will become 12/02/2009
  • 4/6/88 will become 04/06/1988
  • 09/01/1955 displays as is
  • 080810 will become 08/08/2010

Keyboard Shortcuts

Shortcut Resulting Entry



Current day's date

Number of days



Current date plusndays

Current date minusndays

examples: t+1(tomorrow) or t-5 (5 days ago)



Current date plusnnumber of weeks

Current date minusnnumber of weeks



Current date plusnnumber of months

Current date minusnnumber of months



Current date plusnnumber of years

Current date minusnnumber of years



Beginning of the month
(can be used alone or with the + or -n)

End of the month
(can be used alone or with the + or -n)



Beginning of the year
(can be used alone or with the + or -n)

End of the year
(can be used alone or with the + or -n)


Using Vertical and Horizontal Menu Tabs

OnCore uses vertical and horizontal menu tabs to navigate a protocol.

The left side of the OnCore screen displays a column of vertical tabs. Each vertical menu tab allows you to view information specific to the area described in the tab name.

When a vertical column of tabs display, there will often be corresponding horizontal menu tabs. 

OnCore Communication Memos

Documentation related to the initial roll-out ans subsequent upgrades in OnCore. 

Cancer Related Communication Memos