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OnCore and Payments Help Desk

OnCore and Payments Help Desk provides technical knowledge, services, and solutions to support the technology needs of MCW faculty, staff, and students for research applications.

OnCore Service Request

Contact the Help Desk

Contact the Help Desk

Register for an account, request training, and request assistance.
Submit Help Request
Get Started

Get Started

Contact the OnCore team for a no obligation assessment to see if OnCore may be a good fit for your department.   
Contact Us
OnCore User Login

OnCore User Login

OnCore users log-in portal.
LOGIN
Request an OnCore Calendar

Request an OnCore Calendar

For calendar creation, please submit your request in iLab following the OnCore Calendar Requests in iLab Study Team Instructions (PDF). For inquiries, or if you are having trouble accessing iLab, contact iLab.

Note: This service only for protocols using OnCore. Contact Help-OnCore for more information about calendars.

To request an Investigator Initiated Trial (IIT) Calendar and/or eCRF Build Request please use this form. Note: Submit immediately after SRC Approval for Oncology studies and at IRB Application Creation for Non-Oncology studies.

iLab Login
New Protocol Setup Request

New Protocol Setup Request

All protocols* are entered into OnCore by our OnCore Support Team. To get started, please complete the new OnCore protocol request form by using the link below.

* excluding Oncology and BSM 
Submit OnCore Protocol Entry Request
Request OnCore Training

Request OnCore Training

OnCore training is free to all new research support staff and offered as a refresher for experienced users. Sign up for OnCore training today! 
Request Training