eBridge Help Desk


Available Monday - Friday, 9:00 am-5:00 pm
(414) 955-8476

help-ebridge@mcw.edu

In order to better and more effectively assist you, please have any applicable information available before contacting the Help Desk:

  • SmartForm ID: PRO/AME/CPR/RE number, AUA/AA/AR number, FP/BU number, IBCYear#
  • Location in eBridge: Activity, Workspace, SmartForm, Section/Page Number
  • Issue: Error message, screen shot, mis-click

Note that new account registrations may take up to 24 hours to be created.


Submit a ticket using the below form:

eBridge Logo
eBridge Help Desk Service Request

Please complete the form below regarding your eBridge issue and then click the submit button at the bottom of the form.

* Denotes Required Field

*Your Name
 

*Email
 

*Phone
 

* Problem Area
 

 *Submission ID
  e.g., AUA1234, PRO5678, FP951, IBC246, or enter N/A
 

If this is a Funding Proposal, provide grant deadline
 

*Description of Problem
Provide as much detail as possible about your eBridge problem to expedite the request process (such as what is the current state, what are  you trying to do, what steps have you taken, etc.)

 

Error Message (if any, provide the exact text of the message)
 

Login/Access - if you are having problems logging in or accessing eBridge, tell us:

 Browser
 

 Operating System
 

 Network Location
 

 If other location, e.g. home, hotel, another institution....
 

 

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