MCW Study Payments Support
The Study Payments System has several departments and support specialists available.
For questions on
- Login Issues
- User Access Issues
- User Role Changes
- New Account Setup
- Changes to Account
- Password Reset
For questions on
- Budgets
- Card Replacement / Status
- Financial Questions
- Reimbursement
- Receipts
- Oracle Project Accounts
For questions on
- Software
- Protocol Setup
- Participant Check-in
- Training for Study Coordinators
- Training for Financial Reviewers
- Training for New Departments
How do I get started with Study Payments?
What data points are required for Payments?
Do we need to collect SSNs when using MCW Participant Payments cards?
Are store-bought (VISA/MC) gift cards the same as a MCW Participant Payments Cards?
I am locked out of Payments, what should I do?
What is the MCW policy on research participant reimbursements?
Where can I find MCW Participant Payments Software?
How do I register a Protocol for Payments?