Process and Financial Frequently Asked Questions
Institutional procedures regarding card use, distribution, and management.
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NO. There is no card activation fee.
Note: There is fees charged if the participant uses the card at an ATM (Check Balance, Withdrawal).
Download the Participant Handout for additional details.
Acceptable documentation must show proof and method of payment. If proof of payment is not part of the documentation, a separate document must be supplied to satisfy this requirement. A copy of a cancelled check, credit card receipt or credit card statement is acceptable.
Original receipts or scanned images are acceptable when receipts are required.
PDF Format only.
All Study Payments FAQs
Getting StartedMost frequently asked questions to start using Study Payments System.
Compensation and Reimbursement PoliciesInstitutional guidance for stipends, prepayments, gift cards, and cash payments.
Process and Financial FAQsInstitutional procedures regarding card use, distribution, and management.
Software FAQsHelp and troubleshooting for the Study Payments system.