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Research Systems

MCW eBridge Support and Frequently Asked Questions

User support guides for eBridge modules and general system use.

eBridge Latest News, Upcoming Maintenance & Patches

Quick Updates & Latest News

Workday is Live - Verify Your eBridge Access

Existing eBridge users that usually login should double check that they can access eBridge. If you cannot log in, contact the eBridge Help Desk for assistance. Any existing eBridge users who do not need to log in, no action is required. 

Visit the eBridge and Workday FAQ page to explore information about processes and scenarios following the implementation of Workday.

Reminder: Allow Extra Time for Creating eBridge Accounts

New users needing to log into eBridge require a Workday account before an eBridge account can be created. Please allow additional time for account setup to accommodate this new requirement. Consult the eBridge and Workday FAQs for further instructions on how to request a Workday/eBridge account for external researchers. 

Maintenance & Patches

Weekly Maintenance

  • Most Wednesdays - 8 p.m. to Midnight (CST)
  • Every Friday - 8 p.m. to Midnight (CST)

Upcoming Planned Production Patches

eBridge System Compliance

eBridge Electronic Signature: MCW has certified to the Food & Drug Administration that the institution is compliant with 21CFR Part 11, Electronic Records and Electronic Signatures.

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