OnCore Support

OnCore Support provides documentation and guidance for using the system and entering clinical trial information.

Basic Navigation  |  System and Field Definitions  |  Communication Memos

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  Logging into OnCore

Use your MCW network password to login to OnCore - the link can be accesses from Infoscope (secure network access required). You'll be locked out after three unsuccessful attempts. Contact the Help Desk OnCore@mcw.edu if this happens.


  • Only one session (browser window or browser tab) of OnCore should be open at a time on a single system. Multiple sessions of OnCore could result in duplicate data and application problems.
  • Avoid using the browser's back button. Use OnCore's buttons, tabs, and menus to navigate within the program. Using the browser toolbar to navigate may cause unexpected results, such as unsaved data or web page errors.
  • Embedded into each OnCore console screen is a ? icon that links to the Learning Portal. It offers instructions and references to the screen from which you selected the icon, as well as both recorded and live webinars on a variety of OnCore topics.
  • Disable pop-up blockers for OnCore.
    OnCore uses many pop-up windows that allow you to make selections and enter data. Your browser pop-up setting must be set to allow pop-ups during each session.

Using Chrome

Screenshot Allowing Popups

Using Internet Explorer

Screenshot Allow Popups

Using Firefox

Screenshot Allowing popups

  Menus and Menu Items

Many of the features of OnCore can be viewed in the PC Console. To open the PC Console:

  1. Hover the mouse cursor over the Protocols menu. A list of menu items appear.
  2. Select the PC Console menu item.
  3. In OnCore, the action of moving through several options to reach a desired location is called navigation.
  4. Navigation through several areas of a function is often described in a path, such as:

    Navigate to Protocols > PC Console
    Screenshot PC Console

OnCore contains several Consoles. A Console is a set of related pages for a particular workflow, function, or type of data. For example, the PC Console displays information about one protocol at a time, including the protocol number and title, the type of study, the staff assigned to the protocol, the protocol sponsor, and other protocol-related information.

In the same way, the Subject Console displays information about a selected subject. It also provides tools to update the subject’s demographic information, document the subject’s consent, or view the subject’s calendar.

The Console Header provides at-a-glance information about the selected record - such as the protocol, subject, calendar, and so on - within any console. In the protocol example below, the PC Console shows the protocol number, sponsor, PIs, status, and accrual information.

Screenshot PC Console

  Using Vertical and Horizontal Menu Tabs

OnCore uses vertical and horizontal menu tabs to navigate a protocol.

The left side of the OnCore screen displays a column of vertical tabs. Each vertical menu tab allows you to view information specific to the area described in the tab name.

When a vertical column of tabs display, there will often be corresponding horizontal menu tabs. 

Screenshot PC Console menus


Screenshot Horizontal Menu

  1. The name of the user who is logged in.
  2. The access role determines the tools, pages, and information available to you. Access roles are assigned by the OnCore Management team.  
  3. Every OnCore user is associated with an Institution. You have access to protocols and subjects only at your institution.
  4. The main Menu Bar appears under the header. It contains menus and menu items to the extent your role allows access.
  5. Home returns you to the home screen from anywhere in OnCore.
  6. The gear icon opens the Home Screen Configuration menu. It offers a selection of widgets to add to your views.
  7. My Profile allows you to set the default access role, choose an OnCore color scheme, and reset your password.
  8. Selecting Help opens to information related to the page that is currently displayed. The Help icon is available throughout the form.
  Entering and Editing Data

Many pages in the OnCore application display in view-only or update mode. In view-only mode, you can view data but you cannot make modifications to it. In update mode, the fields on the page become editable.

Both view-only and update modes are controlled by assigned roles. One role allows read-only access to a screen, and an additional role must be assigned to allow the user to update data on that screen. The access you receive will be determined by the work you are assigned to complete in your position.

If you have the role to update information on a screen in OnCore, an update button will appear in the lower-right corner of the page. In update mode, you can edit data in text fields, select different values from the drop-down menus, and select or deselect options.

Once you are in update  Update Button mode, several additional buttons appear at the bottom of the page. These buttons typically include the Submit, Clear, and Close options. Screenshot Submit Clear Close buttons

Submit: Saves the data entered on the page; the page remains in update mode.
Clear: Restores all fields to the most recently saved values; it does NOT erase all data on the page unless this is the first data you input.
Close: Returns the page to read-only mode; any data not saved by using the Submit button will be discarded.

  Date Widgets and Keyboard Shortcuts

Date Widgets
Fields that display the date icon Screenshot Calendar Icon to the right of a date field use date widgets (calendar). Clicking on the date icon launches the date widget, allowing the selection of a date from a calendar. The calendar allows for historical and future days/month/years.
Screenshot Calendar Widget

Date Formats
OnCore accepts dates in a number of formats, including 1 or 2 digit months and days, and 2 or 4 digit years. OnCore converts all entries into the MM/DD/YYYY format. If you enter 2 digit months and days, you can omit the slashes. Any of the following will work:

  • 12/2/09 will become 12/02/2009
  • 4/6/88 will become 04/06/1988
  • 09/01/1955 displays as is
  • 080810 will become 08/08/2010

Keyboard Shortcuts

Shortcut  Resulting Entry



 Current day's date

 Number of days



 Current date plus n days

 Current date minus n days

 examples: t+1 (tomorrow) or t-5 (5 days ago)



 Current date plus n number of weeks

 Current date minus n number of weeks



 Current date plus n number of months

 Current date minus n number of months



 Current date plus n number of years

 Current date minus n number of years



 Beginning of the month
 (can be used alone or with the + or - n)

 End of the month
 (can be used alone or with the + or - n)



 Beginning of the year
 (can be used alone or with the + or - n)

 End of the year
 (can be used alone or with the + or - n)


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  Cancer-Related Communication Memos
  Non-Cancer-Related Communication Memos